What We Do
At StackBack Taxes Ltd., we help clients recover U.S. tax refunds related to U.S. lottery, gaming, or gambling winnings. Our services include:
- Preparing and filing your U.S. tax return(s)
- Communicating with the IRS on filing, correspondence, and refund recovery
- Processing your refund once issued by the IRS
What We Don’t Do
- We don’t provide legal, investment, or immigration advice
- We don’t control IRS decisions, refund amounts, or timelines
- We can’t guarantee a refund or when it will arrive. All final decisions are made by the IRS
Your Responsibility
You’re responsible for providing complete and accurate information. Missing or incorrect information may cause delays or result in a reduced or denied refund. Any IRS penalties or changes are your responsibility.
Fees & Payment
- Our fee is either a percentage of the refund or a flat fee, as agreed
- Once the refund is submitted, the agreed fee is non-refundable
How Refunds Are Handled
- We deposit your cheque, deduct our fee, then send you the remaining balance via our company's cheque within 5 business days after funds clear.
Cancelling the Agreement
- You can cancel at any time IN WRITING before your file is submitted
- After filing, the agreement cannot be cancelled
- If you cancel after filing and the IRS issues a refund, our fee still applies
Client Portal & Communication (Launching Soon)
For your safety and convenience, we use a secure, encrypted IRS-compliant client portal. Through it, you can:
- Upload documents securely
- Review messages and updates
- Complete required forms
Privacy & Data Protection
We protect your information and use it only to prepare your tax return, communicate with the IRS, and process your refund. We don’t sell, rent, or trade your information.